When returning your shoes please ensure;
1. The shoes are in an unworn, as new condition and you are within the 45-day period of receiving the order.
2. Make sure all packaging and components are included. (e.g. Sole Saver packTM, components, fabric tissue, alternate laces).
3. The shoebox is wrapped in an external packaging, like wrapping paper or placed in a postage bag/box. Shoeboxes taped shut will not be accepted.