Our standard dispatch timeframes are 2-3 business days.

We offer complimentary shipping on all NZ orders over $100. Orders under $100 will incur a $10 shipping fee.

Once your order has been dispatched, standard shipping timeframes throughout New Zealand are generally 2-5 business days, however, may differ based on your location and during peak periods.

Once your order has been packed and dispatched to Castle Parcel, you will receive an email with tracking details so that you can follow the delivery of your new shoes. Enter your tracking number into the barcode section here.

At this stage we are unable to offer International Shipping through our NZ Store. Head over to our AU Store for complimentary INTL Shipping on all orders over $150AUD.

If you have any further queries about our shipping policy, or your delivery, please reach out to our dedicated Customer Care Team. We are available via live-chat, email, phone or social media.