All orders are sent via tracked post. Once dispatched, you'll receive an email with your tracking details. Keep your eyes peeled!
If you've ordered multiple styles, they may arrive separately.
To follow the delivery of your order in NZ, enter your tracking number through Courier Post here.
Important Note: Due to the current flooding in Auckland, our warehouse has paused dispatch, temporarily. We will ensure the shipping timeframe is updated on this page to reflect the most accurate shipping timeframes, with these necessary warehouse closures considered. If we anticipate the shipping timeframe for an order that has already been placed will be extended, we will reach out to you directly to keep you updated.
For orders placed during The Ultimate Sale (7pm NZST 10 May - 10pm NZST 14 May 2023) please allow up to 10 days for your order to be dispatched. We’re doing our best to ship your new FRANKIE4s as quickly as possible, whilst keeping our warehouse team safe. You’ll receive tracking information via email once your FRANKIE4s have been shipped.
For orders placed outside of the sale period, please allow 4-5 business days for dispatch.
Standard Delivery (under $100 purchase) - $10
Standard Delivery (over $100 purchase) - FREE
*Delivery times are an estimate only. Please note that during a sale or at times when our warehouse is dispatching higher than normal orders, there can be delays.
At this stage we are unable to offer International Shipping through our NZ Store. Head over to our AU Store for free INTL Shipping on all orders over $100AUD!