Cannot be used in conjunction with any other offer.
Cannot be redeemed for cash or backdated on other purchases.
The voucher isn’t valid for the transaction granting the discount and will become void upon any refund.
Cannot be redeemed on shoelaces, socks, or gift cards.

Voucher is valid for one use per person—expires May 31, 2023.
Valid for use online at frankie4.com and in-store at FRANKIE4 concept stores.
Valid for use on full-price footwear only.
Voucher is valid on current stock only and cannot be extended.

Cannot be used in conjunction with any other offer.
Cannot be redeemed for cash or backdated on other purchases.
Cannot be redeemed on shoelaces, socks, or gift cards.

Sale prices cannot be applied in conjunction with any other offer or voucher. Sale shoes may be eligible for exchange, store credit, or refund depending on their allocated discount (see full T&Cs below), but they are not redeemable for cash. Select styles are only available at sale price during the specified promotional period and while stocks last. This promotion is not available at independent stockists.

These Terms & Conditions comply with Australian Consumer Law.

Sales under this offer are not eligible for a refund. As long as the shoes are returned within 30 days in their as-new and unworn condition, a return is eligible for a size exchange (same style/colour, pending availability) or a store credit of price paid.

Sales under this offer are not eligible for a refund. As long as the shoes are returned within 30 days in their as-new and unworn condition, a return is eligible for a size exchange (same style/colour, pending availability) or a store credit of price paid.

All sale prices are as marked online during the promotional period. For the End of Season Sale, February 2023, these prices will be in effect online from 8.00pm NZDT Sunday 12th February—2.59am NZDT Wednesday 15th February (nz.frankie4.com only). No rainchecks or backdating of sale prices available for this promotion. Shoe sets are excluded from this promotion.

All offers during the Promotion Period are valid while stocks last. 

We are unable to hold stock aside during the Promotion Period. 

All available stock for the in-store event is in-store, and for the online event is loaded online. 

Stock will be sold on a ‘first in’ basis. No rainchecks available for this promotion. 

Once the online event commences (8.00pm NZDT Sunday 12th February), if the stock is sold out online, this does mean that we have sold out and we will not be restocking during the Promotion Period.

"We", "Our" or "Us" means Frankie4 Holdings Pty Ltd, FrankieB Pty Ltd, Frankie4 Footwear NZ Ltd, collectively trading as Frankie4, Brisbane QLD 4068.

“Customer” means any person who purchases goods from FRANKIE4 footwear.

“Promotion” means all sale offers available during the Promotion Period.

“Promotion Period” is 6:00pm Thursday, 16 June 2022 until 6:00am Monday, 20 June 2022 inclusive (AEST).

Below are the terms and conditions for all FRANKIE4 footwear styles and socks listed at 10% off and 20% off. These terms and conditions comply with The Consumer Guarantees Act (CGA).

Customers will receive a discounted price on sale items online during the Promotion Period.

Prices are as marked online during the Promotion Period. This promotion is not available at independent stockists.

Sale prices are valid from the first day of the Promotion Period and cannot be backdated for a refund or credit.

Any product(s) which are purchased at a discounted price of 10-20% off during the Promotion Period may be returned in accordance with FRANKIE4 footwear refund terms and consumer law. This entitles the customer to a refund or store credit for the returned product(s) less the discount received.

Below are the terms and conditions for all FRANKIE4 footwear styles that are listed at a discount greater than 20% off. These terms and conditions comply with The Consumer Guarantees Act (CGA).

Customers will receive a discounted price on sale items online during the Promotion Period.

Prices are as marked online during the Promotion Period. This promotion is not available at independent stockists.

Sale prices are valid from the first day of the Promotion Period and cannot be backdated for a refund or credit.

All sales under this offer are final. No refunds, exchanges or credit notes are available on change of mind for products included in this offer (this includes purchasing an incorrect size).

All offers during the Promotion Period are valid while stocks last. However, unforeseen problems or unexpected demand may occasionally result in stock being unavailable.

While great care has been taken to ensure accuracy of all prices and descriptions, we reserve the right to correct any errors and adjust prices, especially for GST, customs duty or other statutory charges that are out of our control.

PLEASE NOTE:

• We are not able to amend or change existing orders. Once your order is confirmed, we are unable to update delivery addresses, sizes or styles purchased.
• Items included in your online cart are not held stock and inventory may be sold before you complete the purchase process.
• No rain checks are available for styles that are restocked in future.

We reserve the right to change the terms and conditions at any time to reflect changes to the law or changes to our services.

Other promotional offers or discounts will not be valid on sale styles (including socks). This includes, and is not limited to birthday discounts, review discounts, professional privilege or any other promotional discount codes.

“Competition” means the opportunity to go into the draw to attempt to win a Prize in accordance with these Terms and Conditions.

“Competition Period” means the period from 8:00am (NZDT) on 7 FEB 2023 to 12:00am (NZDT) on 13 FEB 2023;  

“Eligible Entry” means an entry which complies with the requirements.

“Eligible Person” means an individual who:

(a) is over 18 years of age

(b) is not a Non Eligible Person; and

(c) submits an Eligible Entry.

“Non-Eligible Person” means the following:

(a) the employees, suppliers and contractors of FRANKIE4 footwear

(b) any spouse, child, de facto or any other person living at the same premises as any of the persons mentioned in paragraph (a). 

“Participant” means any person who participates in the Competition.

“Prize” means twelve (12) pairs of FRANKIE4 footwear shoes, valued to a maximum of $3600.00 (AUD) which can be redeemed individually or collectively at any time over 12 months from the Competition Period end date.

“We”, “Our” and “FRANKIE4” means Frankie4 Holdings Pty Ltd, FrankieB Pty Ltd, Frankie4 Footwear NZ Ltd, Frankie4 Footwear US Limited collectively trading as Frankie4, Brisbane QLD 4068, Australia.

By participating in the Competition, the Participant agrees to these Terms and Conditions.

All Competition entries are the property of the Promoter.

To participate in the Competition, the Participant must be an Eligible Person who submits an Eligible Entry during the Competition Period.

There is a limit of one (1) entry per Participant during the Promotion Period.

To enter the Competition, the Eligible Person must during the Competition Period:

(a) visit FRANKIE4’s website to enter; and

(b) complete all details on the online entry form including Name, Email, Phone number and answering the question provided during the Competition period (“Eligible Entry”);

The Competition is only open to Eligible Persons.

We reserve the right, at any time, to verify the eligibility of any Participant (including a Participant’s identity and age) and to disqualify any Participant who does not comply strictly with these Terms and Conditions or who tampers with the entry process.

There will be one (1) Prize of twelve (12) pairs of FRANKIE4 footwear shoes and one (1) winner of the Prize (Prize Winner).

The Prizes are not refundable and cannot be taken as cash. Exchanges are available, as long as shoes adhere to Our Return Policy and arrangement is made over email.

Prizes can be distributed to friends and family at the winner's discretion. This arrangement must be made via email.

Each Eligible Entry by an Eligible Person will be entered into the Competition.

We will use reasonable efforts to notify the Prize winners via entry details (i.e. phone, email, address) to arrange delivery or collection of the Prize.

A Participant claiming to be a Prize Winner will be required to provide proof of identity and proof of Eligible Entry. 

If despite reasonable efforts we are unable to locate or contact a Prize winner to arrange collection prior to 5:00pm NZDT 14 FEB 2023, the prize will be forfeited. No new Prize winners will be issued. 

We may publish the results of the Competition on the @frankie4footwearNZ Instagram account and frankie4NZ.footwear Facebook account via stories and/or posts. By participating in the Competition, the Participant gives their consent for their personal details to be published in the manner prescribed in this clause if they are the recipient of a Prize. 

The Prize winner consents to Us using their name, likeness, image and voice for an unlimited period and without remuneration for marketing and publicity use.

See our Privacy Policy.

From time to time, FRANKIE4 may promote, or advertise events, offers, items, services or other activities that may be conducted offline or which may be conducted by third parties.  These events, items, services or other activities may be subject to separate terms and conditions.  You acknowledge that you participate in any of these activities entirely at your own risk and in accordance with those separate terms and conditions.

Our Websites may feature or display hyperlinks and pointers to websites operated by third parties.  Such websites do not form part of our Websites and are not under our control.  We do not accept any responsibility for the contents of any such hyperlink or linked website. If you click on a link to any third party websites you leave our Websites entirely at your own risk.

FRANKIE4 does not represent that any information (including any file) obtained from or through the website is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses.

To the maximum extent permitted by law, FRANKIE4 will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic) however caused and whether in contract, tort or otherwise, which may result directly or indirectly from any such information, by a distributed denial-of-service attack or by any malicious or harmful programs, scripts or technologies that may affect our Websites, system failures or any other harmful material that may infect your computer, device, programs, data or other proprietary material; you agree to release us from any such liability.

More important legal goodies.

The Schedule 2 of the Competition and Consumer Act 2010 (Cth) or equivalent State or Territory laws in Australia (“Australian Consumer Law”) may confer rights, guarantees and remedies on you in relation to the provision by us of goods or services on the website, which cannot be excluded, restricted or modified. We do not exclude these rights but do exclude all other conditions and warranties implied by custom, law or statute.

Despite any other provision of these Terms to the contrary and to the extent permitted by law (including the Australian Consumer Law), FRANKIE4 will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from use or inability to use the Websites or for the cost of procurement of substitute products or resulting from any products purchased or obtained or messages received or transactions entered into through the Websites or resulting from unauthorised access to or alteration of your transmissions or data or of any information contained on the Websites, including but not limited to, damages for loss of profits, use, data or other intangible, even if FRANKIE4 has been advised of the possibility of such damages.

To the extent permitted by law, where any legislation (including the Australian Consumer Law) implies in the Terms any term, condition or warranty, and that legislation avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of, or liability under such term, condition or warranty, such term, condition or warranty shall be deemed to be included in the Terms, however, the liability of FRANKIE4 for any breach of such term, condition or warranty shall be limited, at the option of FRANKIE4 to any one or more of the following:

• the replacement of the goods or supply of equivalent goods;
• the repair of such goods;
• the payment of the cost of replacing the goods or of acquiring equivalent goods; or
• the payment of the cost of having the goods repaired.

Despite any other provision of these Terms to the contrary and to the extent permitted by law, FRANKI4’s maximum liability under any order shall not exceed the aggregate of the purchase monies received by FRANKIE4 for that order.

If you think there is a fault with the goods you have received, please let us know straight away by contacting our Customer Care Team. Please include as many details as possible about the order and the problem with the goods.

You indemnify and hold us and our related entities, affiliates, and our and their respective officers, agents, and employees, harmless from and against any and all claims, demands, proceedings, losses and damages (actual, special and consequential) of every kind and nature, known and unknown, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your breach of any law or the rights of a third party.

Stuff we own.

All intellectual property rights in and associated with the Websites, including all text, graphics, user interfaces, photographs, registered or unregistered trademarks, patents, logos, and artwork including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such contact remain with FRANKIE4 and its third party licensors.  Nothing you do on or in relation to the Websites, will transfer any intellectual property rights to you or licence you to exercise any intellectual property rights unless this is expressly stated.

Except as permitted under relevant intellectual property laws, no part of our Websites or any of our content supplied to you or which appears on our Websites may be copied, reproduced, republished, performed/presented in public, uploaded, posted, publicly displayed, encoded, translated, sold, exploited, transmitted or distributed in any way to any other computer, server, website or other medium for publication or distribution or for any business or commercial enterprise (including further copying, recording, taping or by a storage and information retrieval system) without the prior written consent of FRANKIE4.

You may store, print, and display the content supplied solely for your own personal use.

Where these laws come from.

These Terms shall be governed by the laws of Australia.  Any dispute, claim or controversy arising from or relating to these Terms or your membership shall be resolved by the applicable courts in Australia, unless otherwise stipulated in applicable mandatory laws.

If any provision of these Terms is held to be unlawful, invalid, or unenforceable, that provision shall be deemed severed and where capable the validity and enforceability of the remaining provisions of these Terms shall not be affected.

Any failure by FRANKIE4 at any time to enforce these Terms or any of its rights will not be a waiver of such rights or affect the validity of these Terms.

Force majeure: If we are unable to perform in whole or in part, any obligation under these Terms as a result of any fact, circumstance, or matter beyond our reasonable control, we are relieved of that obligation to the extent and for the period that it we are unable to perform the obligation.  You agree that FRANKIE4 will not be held liable for any delay or failure in performance of any part of our services to you.

Any information provided regarding our products are not intended to replace professional or medical advice. While the product has been designed with care by our experienced team, every condition is different and our information should not be used as a substitute for the customised advice of a health professional.  

FRANKIE4 footwear

Registered office:

260 Moggill Rd, Indooroopilly

Queensland, 4068

Australia

ABN: 38 635 319 845

Contact Details: FRANKIE4 Customer Care Team

Email: info@frankie4.com.au

Phone: 1300 721 898 (local call rate)

Discount codes are not valid for use during sale or promotional periods where products are discounted. In addition, discount codes cannot be combined with any other offer or used on bundled shoe sets.

For an entry into the Sole Champ™ Program, you must:

1.    Complete the Sole Champ™ application form provided and opt-in to receive Health Professional database emails including your own discount code, special offers, new releases and notifications of FRANKIE4 restocks.
2.    Agree to provide a testimonial of your experience with your FRANKIE4 shoes. In addition, provide a full-length photo of yourself wearing your selected FRANKIE4 shoes, ensuring the shoes (and space) are reasonably clean, the image is clear and includes your face.
3.    Agree that you will provide both your testimonial and photo within 4 weeks of receiving your shoes.
4.    Give permission for these submissions to be used by FRANKIE4 footwear for marketing purposes on social media, emails and our websites. Please note, not all testimonials and images will be featured.

Your request to be considered to receive a complimentary pair of shoes is subject to approval and not an automatic process. A representative of FRANKIE4 footwear chooses the Sole Champs at random and will contact the successful entrants directly to notify. There is no cost involved with this program. For each round, a certain number of new sole champs will be selected and announced on social media, as advised by FRANKIE4. Chosen sole champs will be sent a link to a range of FRANKIE4 shoes specific to this program. You may select one (1) complementary pair of shoes from this collection which will be dispatched directly to you. Please note that each style is subject to stock availability. The intention is for you to wear your shoes throughout your day as a Health Professional, predominantly within your workplace. We understand that our amazing Health Professionals are busy people, so if you feel as though you will not have time to commit to these terms, please withdraw your entry. If you do agree to these terms, please submit your entry and you will go into the draw to become a FRANKIE4 Sole Champ™. Once entered, you will be in the draw for future rounds, and only rounds in which we are calling your profession. If you are randomly selected as a Sole Champ, your entry will be taken out for future rounds as you are not able to be selected again.

Complimentary shoes cannot be transferred or redeemed for online store credit or cash. No rain checks. This offer cannot be used in conjunction with any other offer. Our normal FRANKIE4 returns policy applies to all complimentary shoes. The intention of this program is simply for FRANKIE4 and their customers’ benefit, therefor FRANKIE4 will not disclose any of the provided information from your entry to external businesses/persons.

This round is open to New Zealand residents only.

FRANKIE4 reserves the right to withdraw this offer at any time without notice.

Payment method Afterpay is available only when order value is over $100 (exclusive of shipping).

Products purchased as part of a shoe set bundle are eligible for a discount of up to 25% off the full price, based and dependent on the selected mix of styles. Shoe set discounts cannot be combined with any other offer, discount, promotion or sale.

Corresponding discounts are automatically applied at checkout.

Available curated sets and build-your-own sets are subject to availability. Styles and combinations of styles may change at any time, without notice.

Styles purchased via a shoe set are eligible for a refund (under our current refund policy), minus the bundle discount or store credit. Shoe set styles are not eligible for an exchange or "Shop Now" credit.